Princy's CV
Princy Nadar
Senior Modern Workplace Engineer
Profile summary
Accomplished Senior Modern Workplace Engineer with 13 years shaping Microsoft 365 and cloud infrastructure outcomes. Known for steering tier 3 technical resolution, enterprise cloud migrations, and platform security administration. Committed to maintaining high service level standards and delivering resilient enterprise mobility and identity management systems.
Career highlights
Modern Workplace Strategy: Maintains SLA adherence above 95 percent for Exchange Online, SharePoint, Teams, OneDrive, and Entra ID at Eversana India Pvt Ltd.
Cloud Migration Execution: Executed zero-downtime Exchange 2013 to Exchange Online migration for enterprise users using PowerShell automation scripts.
Identity and Access Management: Managed Azure Active Directory and Entra ID identity synchronization, group policies, Role-Based Access Control, and resolved complex authentication issues.
Microsoft Certification: Holds the Microsoft 365 Certified: Teams Administrator Associate (MS-700) certification from Microsoft.
Key skills
Professional experience
Defines modern workplace engineering strategy, steering tier 3 subject matter expertise for Microsoft 365. Coordinates technical resolution of high-severity incident escalations and oversees administration across core productivity, mobility, and security portals.
- Maintains SLA adherence above 95 percent for Exchange Online, SharePoint, Teams, OneDrive, and Entra ID.
- Configures Intune MAM App Protection policies, App Configuration profiles, and Conditional Access rules to prevent data exfiltration on mobile devices.
- Architects intelligent conversational agents in Microsoft Copilot Studio by configuring custom topics, generative answers, and integrations with SharePoint and ServiceNow.
- Develops automated cloud flows using Power Automate to handle IT service requests, user lifecycle triggers, and cross-platform notification pipelines.
- Formulates Data Loss Prevention rules, Sensitivity Labels, and data classification schemes to protect sensitive enterprise data across endpoints and cloud platforms.
Reported to IT leadership while directing core administrative strategy for M365 core services, license governance, user provisioning, and policy enforcement, steering daily operations and platform security.
- Developed custom PowerShell automation scripts and implemented integration workflows connecting ServiceNow with Microsoft 365 to automate user onboarding and service requests.
- Oversaw Exchange Online hybrid environments, managing mailboxes, distribution lists, mail flow, transport rules, and security hygiene.
- Managed Azure Active Directory and Entra ID identity synchronization, group policies, Role-Based Access Control, and resolved complex authentication and SSO issues.
Steered enterprise infrastructure operations and cloud administration, overseeing Microsoft 365 environments, device management systems, and system security frameworks. Directed operational tasks across email platforms, collaboration tools, and compliance frameworks.
- Executed zero-downtime migration of enterprise users to Exchange Online through PowerShell automation scripts.
- Administered Exchange Online, SharePoint, and MS Teams to maintain operational performance and compliance.
- Deployed Microsoft Intune policies, Windows Autopilot, and Conditional Access rules across corporate endpoints.
Reported to the regional support manager to oversee multi-site business operations and deliver enterprise technical support across hardware, network, and application layers while managing incident lifecycles through ServiceNow.
- Resolved hardware, software, operating system errors, application crashes, antivirus configurations, and network issues for end users.
- Configured Microsoft Outlook and Microsoft Teams to address mailbox access, synchronization delays, calendar sharing, and audio or video meeting setups.
- Administered user accounts and access permissions in Active Directory through provisioning, group updates, and password resets.
- Administered hybrid Exchange Online environments by executing mailbox migrations, diagnosing email flow faults, and resolving Outlook synchronization issues.
- Executed zero-downtime Exchange 2013 to Exchange Online migration for enterprise users using PowerShell automation scripts.
- Deployed Microsoft Intune MDM and MAM policies, Windows Autopilot, MFA, and Conditional Access policies across corporate endpoints.
Education
Information Systems
Mumbai, India Bachelor of Engineering (B.E.) SIES Graduate School of Technology, Mumbai University